Privacy policy

At Mojoro, we take your privacy seriously. We will never sell your personal information to third parties. 🐾

MJR Development Limited, trading as Mojoro ("Mojoro", "we", "us"), operates this store and website. We endeavour to ensure that all collection, use, and processing of your personal data complies with the Personal Data (Privacy) Ordinance (Cap 486) of Hong Kong ("PDPO").

What personal data we collect

When you place an order or contact us, we may collect:

  • Your name, email address, delivery address, and phone number or WhatsApp contact
  • Order history and purchase details
  • Payment information (processed securely by Shopify — we do not store your card details)
  • Device and usage information collected automatically when you visit our website, including IP address and browsing behaviour

How we use your data

We use your personal data to:

  • Process and fulfil your orders
  • Arrange delivery to your address
  • Send you order confirmations and updates
  • Respond to your enquiries and customer service requests
  • Improve and personalise your shopping experience
  • Comply with applicable legal obligations
  • Occasionally send you news about new products, offers, or events (with your consent — see below)

How we share your data

We do not sell your personal data. We may share it with:

  • Shopify, who hosts our store and processes data on our behalf
  • Delivery and logistics providers, to fulfil your orders
  • Other service providers who assist us in operating our store (e.g. payment processing, analytics)
  • Law enforcement or government authorities where required by law

Relationship with Shopify

Our store is hosted by Shopify. Information you submit through our store will be transmitted to and processed by Shopify, including in locations outside Hong Kong, in order to provide our services to you. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

Direct marketing

From time to time, we may contact you with news, offers, or new product launches by email. You can opt out at any time by contacting us at hello@mojoro.net or using the unsubscribe link in any email we send. We will stop using your data for marketing purposes as soon as possible upon receipt of your request, at no charge to you.

Cookies

Our website uses cookies to keep track of your shopping cart, remember your preferences, and help us understand how visitors use our site. You can disable cookies in your browser settings, though this may affect some website functionality.

Retention

We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

For any questions about this Privacy Policy, to access or correct your personal data, or to exercise any of your rights under the PDPO, please contact us at hello@mojoro.net.

This Privacy Policy is issued by MJR Development Limited, trading as Mojoro.

Last updated: July, 2026